OUR SERVICES

NHS SERVICES WE PROVIDE

DISPENSING MEDICINES

We dispense NHS prescriptions (paper and electronic) and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use an efficient wholesaler service to enable us to dispense all prescriptions promptly. We can also dispense NHS repeat dispensing prescriptions. Ask us for more information about this service. Our staff can also advise you on safe storage of medicines.

Unwanted medicines - Please return all unwanted medicines to the pharmacy, where

we will dispose of them safely.

HEALTH & SELFCARE

Our pharmacist and trained assistants are available to provide advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. We have a dedicated health promotion zone located within our store where you can get information on local public health issues. You can also talk to our health champion who can give you advice on how to improve your health and wellbeing. We can also direct you to other sources.

NEW MEDICINE SERVICE

When you are prescribed a medicine to treat one a range of long-term conditions for the first time, the pharmacist will support you to use the medicine safely and to best effect. Our pharmacist will talk to you about one to two weeks after you first receive the medicine to see how you are getting on with it and to discuss any problems you may have. A second follow-up will be two weeks after your first follow up. Our pharmacist will give you details and offer this free NHS service, if this is available to you.

PATIENT RECORDS

We keep records of all your prescriptions dispensed by us, as well as records of other services we provide to you. Our pharmacy professionals also consult records to support your care, such as NHS summary care records or local shared care records. Our use of records helps us check for possible problems, such as reactions between medicines, and will help us deal with any queries you may have. We comply with the Data Protection Act and the NHS code on confidentiality. If you want to discuss the records we keep, please speak to a member of staff.

HYPERTENSION CASE FINDING SERVICE

High blood pressure, also called hypertension,

is a condition which can be controlled to reduce your risk of a heart attack, stroke or other cardiovascular disease. We are offering free NHS blood pressure checks to people aged 40 and over with no appointment necessary. This involves a consultation with our pharmacist. Following this, you may be invited to take home a monitor that measures your blood pressure as you go about your daily life. Depending on your readings, you may be referred to your GP. Ask us for more information about eligibility for this service.

DISCHARGE MEDICINE SERVICE

The service has been established to ensure better communication of changes to a patient’s medication when they leave hospital and to reduce incidences of avoidable harm caused by medicines. By referring patients to community pharmacy on discharge with information about medication changes made in hospital, the pharmacy can support patients to improve outcomes, prevent harm and reduce readmissions.

PHARMACY FIRST SERVICE

Minor illness consultations with a pharmacist; 2. Supply of urgent medicines (and appliances); This service connects patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy. As well as referrals from general practices, the service takes referrals to community pharmacy from NHS 111 (and NHS 111 online for requests for urgent supply), Integrated Urgent Care Clinical Assessment Services and in some cases patients referred via the 999 service. The third part of the Pharmacy First service is called clinical pathway consultations. This involves pharmacists providing advice and NHS-funded treatment, where clinically appropriate, for seven common conditions: Sinusitis; Sore throat; Acute otitis media (earache); Infected insect bite; Impetigo; Shingles; and Uncomplicated urinary tract infections in women.

NHS EMERGENCY CONTRACEPTIVE PILL

Women over the age of 13 and above presenting at a Community Pharmacy requesting Emergency Hormonal Contraception (EC), also known as post coital contraception, within 0 and 96 hours of an incident of unprotected sexual intercourse (UPSI) including failure of barrier method of contraception. Also we provide oral contraception (OC). The service includes - Initiation: where a person wishes to start OC for the first time or needs to restart OC following a pill free break. A person who is being switched to an alternative pill following consultation can also be considered as an initiation; and Ongoing supply: where a person has been supplied with OC by a primary care provider or a sexual health clinic (or equivalent) and a subsequent equivalent supply is needed. Their current supply of OC should still be in use.

FLU VACCINATION SERVICE

Each year we provide an NHS flu vaccination service to people aged 18 years and older who are eligible to receive a free vaccination. Ask us for more information about eligibility for this service.

OTHER SERVICES WE PROVIDE

PRESCRIPTION COLLECTION & DELIVERY SERVICE

We offer a free prescription collection service from selected local GPs, and we can also deliver prescriptions to your home. Ask us for more information.

MEDICINE SALES

We keep a wide range of over-the-counter medicines and related products. Our staff members can help you to select the most appropriate products for your needs.

EMERGENCY SUPPLIES

If you need one of your regular prescribed medicines in an emergency, when you are unable to contact your doctor, we may be able to help.

PRIVATE SERVICES

MINOR AILMENT PGD

The purpose of the Community Pharmacy Minor Ailments Service via Patient Group Directions (PGD) is to ensure that patients can access self- care advice for the treatment of specific ailments and, where appropriate, can be supplied with a prescription only medicine under a PGD without the need to visit the GP practice, at NHS expense, to treat their ailment. This provides an alternative location

from which patients can seek advice and treatment, rather than seeking treatment via a prescription from their GP or out of hours (OOH) provider, or via a walk-in centre or accident and emergency.

EMERGENCY

CONTRECEPTION

We also offer a private service to supply emergency contraception.

TRAVEL VACCINATIONS

We offer a private travel vaccination service. If you're planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world. Vaccinations are available to protect you against infections such as yellow fever, typhoid and hepatitis A.

OUR PRODUCTS

Herbal medicine
Cough remedies
Vitamin supplements
Cosmetics and toiletries
First aid supplies
Pain relief medicines
Over-The-Counter medicines
Cold remedies
Aftershaves

BEAUTY PRODUCTS

Contact lenses
Human Hair Extensions
Synthetic Hair Extensions
Clip-in Hair Extensions
Closures
Hair Extension After Care Products
Hair Extension Accessories
Full Wigs
3/4 Wigs
Lace Wigs
Ponytails and Hair Peices
Shampoo
Conditioner
Sprays, Serums and Oils
Hair Moisturisers
Treatments
Hair Colours
Relaxers
Hair Removals
Skin Moisturisers
Lip Care
Face Washes
Make up
Perfumes

ADDITIONAL SERVICES

Ear piercing
Passport photos